Your Privacy
At SHB, we are committed to respecting your Privacy. We recognize when you choose to provide us with information about yourself, you trust us to act in a responsible manner. That's why we have put a policy in place to protect your personal information. You can always visit our site and browse without giving us any personal information. Please read on for more details about our Privacy practices.

What information does SHB collect? How do we use it?
At times we may request that you voluntarily supply us with personal information. Generally this information is requested when you register for use of our online services or when you provide information in connection with an online transaction.

As a client or prospective client, we ask you for your name, e-mail address, other contact addresses, telephone numbers, and financial information in conjunction with the financial services you intend to use through SHB.

If you choose to give us personal information via the Internet that we or our business partners may need - to correspond with you, process a transaction, or delivery of other financial services for example, it is our intent to let you know how we will use such information. If you tell us that you do not wish to have this information used as a basis for further contact with you, we will respect your wishes.

SHB, the service providers for it, and all vendors providing products or services through our web site use your personal information: to operate our web site and/or effect your transactions; to create and share reports about your transactions among themselves; and to perform credit fraud screening services for transactions between you and us and/or others.

We intend to continue improving the content and function of SHB's financial services and website functionality. For this reason, we monitor customer traffic patterns and site usage to help us improve the design and layout of our site and provide content of interest to you.

How does SHB protect consumer information?
When you access your account information and perform online transactions, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, we take steps to protect the customer data we collect from unauthorized access, disclosure, alteration, or destruction.

What about "cookies"?
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that if you would rather not store the information for future use. SHB currently does not use cookies on this website.

Passwords
In order to bring you more personalized and secured financial services, we may ask you to establish one or more passwords to gain access to certain services or sections in either the SHB web site(s) or the web site(s) of other suppliers whose products or services are available to you via a link from our web site(s). As such, SHB may share the password information you provide us with those other authorized suppliers. You are solely responsible for the control and use of each password you create.

Will SHB disclose the information it collects to outside parties?
SHB may store and disclose personal information as allowed or required by applicable law, including making disclosures that are necessary or advisable to: (a) protect the rights, safety or property of users of our web site, the public, or SHB or our web site suppliers; and (b) conform to legal or regulatory requirements.

Under certain circumstances, SHB may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will not include any personally identifying information.

Your Consent
By using our web site, you consent to the collection and use of this information by SHB. If we decide to change our Privacy practices, we will post those changes on this page so that you are always kept informed of what data we collect, how we use it, and under what circumstances we disclose it. Please check this page for changes from time to time to make sure you are aware of our latest Privacy practices.

Because SHB operates globally, we make information we gather available to our worldwide business units. For those of you visiting us from the European Economic Area, please note that the personal data you enter will be transferred outside the European Economic Area for use by SHB Bank and its affiliates for any of the purposes described above. By using our web site and providing us with your personal data, you consent to this transfer of your personal data.

Tell us what you think
Our goal is to respect your Privacy. To help us improve our Privacy practices, please give us your feedback. We welcome your comments and questions.